• The Institution of the Commissioner for Human Rights in the Russian Federation (+)

    An interview with Mr. Vladimir Lukin, Ombudsperson of the Russian Federation, reveals that the morale and problems of ordinary citizens can be revealed not only by the complaints that his office receives, but also by those that they do not receive. “The absence or scarcity of complaints indicates low social
    engagement of specific groups, serious administrative barriers between citizens and the society, and citizens’ fear of complaining openly about the violations of their rights” Central to success in the Russian Federation is the creation of strong personal and official networks between government agencies and organizations.

    This case article highlights how the Ombudsperson has created these networks and discusses the importance of linking regional commissions to the national institution.

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